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TERMS OF SALE
A. SCUF Products and Services – These General Terms of Sale ("Terms of Sale") are offered to you by Corsair Memory, Inc. and its affiliates ("SCUF", "we" or "us") and govern all sales and purchases of any new or refurbished products and/or services offered by us (collectively to be referred to as "Products") through the SCUF webstore at www.ScufGaming.com, www.ScufGaming.eu, or our other webstores. The information set out in the Terms of Sale and the detail contained on this webstore do not constitute an offer for sale but rather an invitation to treat. No contract with respect to any Products shall exist between you and us until your order has been accepted by us. If we do not accept your offer and funds have already been deducted from your account, these will be refunded
2. PURCHASE OF PRODUCTS
Purchase of Products through the SCUF webstore shall be subject to the following terms and conditions:
A. YOUR COMPLIANCE
- You will receive an order confirmation number via email. If you do not receive an email within forty-eight hours, please check your spam folder.
- You agree that:
o You may only use the webstore to make legitimate enquiries or orders.
o You will not make any speculative, false, or fraudulent orders or any orders contrary to these Terms of Sale. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and/or take other action we deem appropriate..
o You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary.
o If you do not give us all of the information that we need, we may not be able to complete your order.
o By placing an order through the webstore, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.
o By placing an order through the webstore, you are responsible at all times for all taxes applicable to the purchase, including sales taxes, whether or not displayed at checkout and whether or not charged at checkout.
B. PRODUCT AND SUPPORT DESCRIPTIONS
We attempt to be as accurate as possible in the descriptions of our Products and services. However, we do not warrant that any Product and/or service descriptions or other content on the SCUF webstores or presented at checkout is accurate, complete, reliable, current, or error-free. If you purchase a Product through the SCUF webstore and you believe it is not as described on the SCUF webstore, or if you believe you have not received support for your Product as provided in the Limited Warranty, your sole remedy is to return the Product in accordance with our Return Policy
C. AVAILABILITY OF PRODUCTS
- All orders for Products are subject to availability and in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any monies that you might have paid.
- We reserve the right to withdraw any Products from this website and/or the SCUF webstores at any time and/or remove or edit any materials or content on this website or the SCUF webstores. Whilst we will make our best efforts to always process all the orders, there may be exceptional circumstances which mean that we may need to refuse to process or fulfill an order after we have sent you an order confirmation, which we reserve the right to do at any time, at our sole discretion.
- We will not be liable to you or any other third party by reason of our withdrawing any product from this website or the SCUF webstores, whether it has been sold or not, removing or editing any materials or contents on this website or the SCUF webstores or for refusing to process, accept, or fulfill an order after we have sent you the order confirmation.
- We may keep records of all orders, acceptances and any other related documentation for a reasonable period after acceptance and/or during any warranty period
D. CANCELLATION OF ORDERS
We will cancel your order if: (i) we are unable to accept your order within a reasonable time from your date of order (with the exception of pre-orders); (ii) payment for your order is incomplete. If we cancel your order, we will refund any prior payment that you have made for that Product.
E. LIMITED WARRANTY
For information about the manufacturer’s Limited Warranty for Products, please visit this link: https://scufgaming.com/limited-warranty. Local laws may also give you additional rights.
For customers in the European Union (EU), EU Directive 2011/83/EU regarding the conformity of goods as amended by EU Directive 2019/2161 and as implemented by your specific country will also apply to your purchase (such as article L.211-4 and seq of the French Consumer Code and article 1641 of the French Civil Code in France). Under these various consumer directives/laws you may have additional rights, such as:
The ability to enforce the legal guarantee of conformity in the 2 years provided by the EU Directive or other time period of your country’s implementing laws.
Subject to the conditions of the directive or your country’s implementing laws, the ability in some cases to opt between replacement or repair, unless such choice will impose a disproportionate burden on us.
Not being required to prove the existence of the lack of conformity for the first year, or whatever time period your country’s implementing laws provide.
The address for contacting us regarding a claim under such consumer directives/laws is found at https://scufgaming.com/limited-warranty. Or you may contact Customer Support at https://customercare.scufgaming.com/hc/en-us
F. RETURN POLICY AND CUSTOMER SUPPORT
We allow returns of your product within thirty (30) days of purchase. For customized products, we may impose a restocking fee in the amount of 15% of your purchase price. Additional fees may apply if the item has been excessively used or damaged before return. For information about the Return Policy for Products, please visit this link: https://support.scufgaming.com/hc/en-us/articles/231544588-What-is-the-Scuf-Gaming-return-policy-
If you need help, you may contact Customer Support at https://customercare.scufgaming.com/hc/en-us
3. PRICE AND TERMS OF PAYMENT
A. If there is a price associated with a Product offered by us, you agree to pay that price and all taxes that may be applicable to the purchase of the Product. While we take care to ensure that all prices quoted on our webstore are accurate and include all applicable charges and taxes, errors may occur. If we discover an error in the price of any Product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the Product(s) you will receive a full refund. If we discover an error in the tax collected at purchase (or that tax was not collected at purchase), we will charge you for, and you agree to pay, such tax even if after the completion of the purchase transaction.
B. We are under no obligation to sell the Product(s) to you at the incorrect (lower) price (even after we have sent you an Order Confirmation) if the pricing error is an obvious typographical or arithmetical inaccuracy and could have reasonably been recognized by you as such.
C. We also reserve the right to decline orders or to decline to fulfill order for bulk or high value purchases regardless of the correctness of the price listed on the webstore and/or to change price and availability information without notice.
D. We reserve the right, at any time before fulfillment to notify you of: (i) any revision in the prices of the Products to factor in any changes to the cost of the Products and/or (ii) any changes to the description of the Products. If you choose to continue with the fulfilment of your order, you acknowledge and agree that the Product will be sold to you in accordance with such revised price and/or description.
E. The countries in which we can deliver the Products are set out in the “Country” dropdown field on delivery information page in the SCUF webstore. We reserve the right to amend this list of countries at any time and shall not be liable to you for any such amendment to the list of countries or the imposition of any new condition in relation to any country.
F. Unless stated otherwise, all prices of the Products set out on the SCUF webstore shall be exclusive of: (i) any shipping cost (unless you qualify for free shipping based on terms set out on the SCUF webstore); (ii) any sales tax or duty, customs charge (including but not limited to customs charges), import duty and tax (where applicable); and (iii) cross border Fees or exchange rate settlements which may be applicable to the purchase or delivery of the Products you purchase (collectively, the "Additional Cost"). Such Additional Cost shall be borne by you, even if not charged to you at checkout.
G. Payment in full must be made before our acceptance using the payment methods as provided for on the SCUF webstore. Payment methods include major credit cards, AmazonPay and Paypal in select regions (“Electronic Payment”). We will charge credit and debit cards before dispatch of the Products or the commencement of any services
H. By submitting your personal information and Electronic Payment information to us via our webstore, you authorize us to withdraw the designated funds from your account at your designated banking or financial institution, based on your payment instructions and for the limited purpose of purchasing goods and services from the webstore and/or payment of any associated charges such as taxes.
I. You may not deduct from any payment by way of counterclaim or set-off without our prior written consent. We shall not be liable for any billing errors unless you advise us of such billing error within fourteen (14) days from the date of acceptance. In the event such billing error is attributable solely to us, we will cancel your order and/or refund any prior payment that you have made for that Product. We will also allow a re-order of that Product.
All software (including pre-loaded software contained in hardware) is provided subject to such software's end user license agreement. You agree that you shall be bound to such end user license agreement
5. LIMITATION OF LIABILITY
A. IN NO EVENT SHALL SCUF, THEIR OFFICERS, DIRECTORS, PARENT ORGANIZATIONS, AFFILIATES, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF SALE, EVEN IF SCUF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SCUF’S AGGREGATE LIABILITY (WHETHER FOR BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL THEORY) EXCEED THE AMOUNT PAID BY YOU FOR A PRODUCT THAT IS MOST CLOSELY RELATED TO YOUR DAMAGES. The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or other limitations set forth above, so the above limitations or exclusions may not apply to you.
B. Without prejudice to the foregoing and to the fullest extent permitted by law, we shall have no liability to you if the Products infringe or are alleged to infringe any rights (including intellectual property rights) of any third party.
6. LICENSES & EXPORT LAWS
You are responsible for obtaining (at your own expense) any license or consent from any government authority (or any other authority) that is required for the purchase, transport or use of the Products. You agree to provide evidence of such license or consent upon our request. You agree to comply with any export control laws or regulations that are applicable to the purchase, transport or use of the Products
7. YOUR REPRESENTATIONS
You shall maintain and promptly update your account information that is stored with us and shall secure such information (including but not limited to your username and password) against any unauthorized access. You represent to us that all information provided by you when placing your Order is up to date and is sufficient for us to process your Order. You shall not assume any warranty, commitment or obligation on our behalf without our express prior written consent.
A. GOVERNING LAW
- You agree that the laws of Georgia, without regard to principles of conflict of laws, shall govern both these Terms of Sale and any dispute that might arise between you and SCUF in relation to your use of the SCUF webstore and these Terms of Sales.
- If you are a consumer based in the European Union, you may make a claim in a competent court in the country in which you reside.
- You agree that all claims or disputes arising out of, or which result from, these Terms of Sale or the sale of any product or service by SCUF shall be exclusively brought in the federal and state courts of Georgia and located in the county in which our headquarters is located.
B. FORCE MAJEURE
SCUF shall not be liable to you, nor held in breach of contract, for any loss or damage which may be suffered as a direct or indirect result of SCUF being prevented, hindered or delayed in the performance by circumstances beyond SCUF’s reasonable control including (but not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labor disturbance, breakdown of plant or machinery, interruption in the supply of power or materials and in such event SCUF in its discretion may elect to cancel your order and refund any payments made.
C TRANSFER OF TITLE AND RISK OF LOSS
Unless otherwise required by applicable law, title to any Product(s) you order and risk of loss shall transfer to you upon shipment of the Product to you by SCUF which shall occur when SCUF delivers the Product(s) to the shipping carrier in accordance with the shipment method selected by you in the applicable order(s) or selected by SCUF in accordance with the terms of the Limited Warranty or Return Policy.
D. ENTIRE AGREEMENT
You acknowledge that these Terms of Sale supersede and cancel all previous contracts or agreements whether oral or written, express or implied, between SCUF and you with regards to your ability to purchase goods or services from the SCUF webstore. These Terms of Sale prevail over any other terms or conditions contained in or referred to other agreements between the parties or implied by trade, custom or course of dealing. Any purported terms or conditions to the contrary are hereby excluded to the fullest extent legally permitted.
These Terms of Sale may be translated into another language. However, in the event of any inconsistency between the English language version and any translated versions, this English version will at all times prevail and take precedence.